Overview

We are looking for a self-motivated and process-oriented person who is energetic and drives changes. He is expected to have a very good command at communication. He will be responsible for providing strategic support to increase profits, ensuring full-service to clients, working on corporate strategies, and providing market intelligence.

Roles and Responsibility

• Strategic
• Incorporate contemporary practices and solve strategic departmental problems
• Develop and implement strategies to increase profits through upselling
• Ensure clients receive exceptional service throughout the project lifecycle
• Work collaboratively with corporate teams to develop and execute corporate strategies
• Provide valuable market intelligence and insights to support business decisions.
• Operational
• Maintain constant communication with all patrons to provide updates
• Routinely update clients and JVPs on project status to keep them informed.
• Conduct regular site visits to ensure work is progressing as planned and follow-up on any issues.
• Accompany clients and JVPs on vendor visits to select materials and products.
• Prepare necessary documentation for clients and obtain necessary approvals.
• Coordinate with various departments, including InterStudio, SCM, PMC, Accounts, Engineering, and Facilities Management to ensure seamless project execution.
• Prepare Refund-Claim Statements accurately and in a timely manner.
• Record and register post-handover issues and update the tracker.
• Resolve post-handover issues promptly and process necessary payments.
• Reconnect with old clients to enhance upselling opportunities.
• Gather client feedback and identify areas for improvement.
• Conduct NPS surveys and monitor for improvements in NPS scores

Job Nature

Full-time

Requirements

• Bachelor’s degree in Business, Marketing, Sales or in a related field.
• Fluent in English language (both in verbal and written communications).
• Expert in using Microsoft Office Suit and CRM software
• Strong negotiation and team working skills
• Knows how to learn and change

Experience

We welcome freshers or candidates with 1-2 years of experience to apply, as we believe that individuals with diverse backgrounds and experiences bring unique perspectives and skills to our team.

Benefits

• Attractive compensation package
• Career advancement opportunities
• Performance-based incentive
• Festival bonuses
• Mobile and allowances
• And others as per policy

Job Location

Dhaka

Last Date of Submission

3 April 2023